Questions
What equipment do I need?
An Android tablet, phone or Android POS screen (Android 8 or newer), and receipt printers: Bluetooth, network (Ethernet or Wi-Fi) or Star printers all work. Waiters can use Android phones with a Bluetooth belt printer.
Is there a contract?
No. You pay monthly and can cancel any time from your back office. Your 14-day trial is free.
How do card payments at the counter work?
Keep using your card machine, then mark the payment as card on the till. Split bills between cash and card are supported.
Does QR table ordering cost extra?
Not from us. Customers pay through your own SumUp account, so SumUp's normal online card fees apply and the money is paid out to you by SumUp.
Do I have to use stock control?
No. It's there when you want it. You can start with a few items, such as cans of drink, and add recipes for your dishes later. Products without a recipe are simply not tracked.
Does it work with Xero and QuickFile?
Yes. Download your daily takings in Xero's or QuickFile's own import format and import them as sales invoices. Staff timesheets download as a spreadsheet for your payroll.
Can I use more than one till?
Yes, as many tablets and phones as you need, at no extra cost. Open tables show on all of them. A second shop has its own subscription, and you can copy your set-up to it.
Where is my data kept?
On our server in Germany, in the European Union, with encrypted backups every night stored in London.